Google tries pretty hard to communicate with webmasters and site owners. We’ve got a blog, we speak at conferences, and employees answer questions on forums. But what else could Google do to improve communication this year?
On a broader level, I’d like Google to be acting as an advocate for its users. What new things could we offer (maybe completely aside from search) to help users? For example, after Hurricane Katrina, lots of people worked hard to provide updated imagery in Google Maps and Google Earth, and to let people search Hurricane Katrina-related documents. We also added a Creative Commons search (note: Yahoo did this first), so that people could search the web for Creative Commons-tagged docs. What more could we do in 2006? Is there anything that Google could do just to build goodwill with Google users? Maybe to help them get less email spam, or to bolster their privacy?
I think increased communication and more goodwill are often two sides of the same coin, so I’ll lump these into one thread. What would you like to see Google do in these areas?