Stop the madness, people! We need to reset expectations. The next person who complains? I’ve got some dusty old hockey gear, or some ancient ethernet cables–they only carry bits in one direction. Maybe in a while we can work up to Google Gum.
P.S. As Joel finds out, the Google Search Appliance (GSA) is self-contained; it doesn’t need a connection to the internet to work. Unlike Google’s web search, GSA owners can select phrases and hard-wire what to return. So Joel picked a phrase he wanted to hard-wire and he was off to the races. A more traditional use of that feature would be to make sure that your company’s HR department’s page was returned for a query like [hr], although the Mini is usually smart enough to get queries like this right without any help.