Comments on: Aha: Outside email http://www.mattcutts.com/blog/outside-email/ neat fun stuff Sat, 20 Mar 2010 15:22:37 +0000 http://wordpress.org/?v=2.9.2 hourly 1 By: Richard Hargreaves http://www.mattcutts.com/blog/outside-email/#comment-69668 Richard Hargreaves Wed, 16 Aug 2006 13:11:13 +0000 http://www.mattcutts.com/blog/?p=176#comment-69668 yes Forst page yes Forst page

]]> By: Richard Hargreaves http://www.mattcutts.com/blog/outside-email/#comment-69667 Richard Hargreaves Wed, 16 Aug 2006 13:10:07 +0000 http://www.mattcutts.com/blog/?p=176#comment-69667 Matt, I really wanted to ask you about the google maps rankings, how does google decide which companies are listed on the forst page? I appreciate this will take a while for you to answer and I am very grateful for any time you can spare me. Regards Richard Matt, I really wanted to ask you about the google maps rankings, how does google decide which companies are listed on the forst page?

I appreciate this will take a while for you to answer and I am very grateful for any time you can spare me.

Regards
Richard

]]> By: Randy http://www.mattcutts.com/blog/outside-email/#comment-34327 Randy Sun, 11 Jun 2006 19:43:43 +0000 http://www.mattcutts.com/blog/?p=176#comment-34327 I would just like to know how to contact ANYBODY at Google. I have been noticing some strange search and alert results and have filled out the online form. I received an automated reply that told me to "reply to this email" but when I did, I received an automated reply that told me to use the same online form I filled out before. I'm being sent in circles and I have no idea what to do. This is the only place that I know where I can be a little hopefull that a Google employee might actually read a communications. I would just like to know how to contact ANYBODY at Google. I have been noticing some strange search and alert results and have filled out the online form. I received an automated reply that told me to “reply to this email” but when I did, I received an automated reply that told me to use the same online form I filled out before. I’m being sent in circles and I have no idea what to do. This is the only place that I know where I can be a little hopefull that a Google employee might actually read a communications.

]]> By: Bart Calixto http://www.mattcutts.com/blog/outside-email/#comment-17640 Bart Calixto Tue, 14 Mar 2006 20:51:14 +0000 http://www.mattcutts.com/blog/?p=176#comment-17640 I personally doesn't have your email, never contacted you, reading your blog for first time. and I say: Good dude, you looks like a very nice person. I would, eventually, want to read something about what you think about life, principles, not the whole technical/technology stuff. Something out of the regular. I'm pretty sure you, working at google, are human also and can get depressed or in bad-humor,... where's the other side of this great guy? Greetings and nice to meet ya, Bart Calixto I personally doesn’t have your email, never contacted you, reading your blog for first time. and I say:
Good dude, you looks like a very nice person.

I would, eventually, want to read something about what you think about life, principles, not the whole technical/technology stuff. Something out of the regular.

I’m pretty sure you, working at google, are human also and can get depressed or in bad-humor,… where’s the other side of this great guy?

Greetings and nice to meet ya,
Bart Calixto

]]> By: Drew H http://www.mattcutts.com/blog/outside-email/#comment-13044 Drew H Tue, 07 Feb 2006 14:10:55 +0000 http://www.mattcutts.com/blog/?p=176#comment-13044 Heya Matt. Can't really make any further suggestions regarding your email management. I've read a couple of your interviews with some organizational strategies, and am planning to implement some of them. The real point for this comment is to find out if you're the Matt Cutts I think you are. Only one would understand the meaning behind this question: Do you cut out the tops of your shoes? Heya Matt.

Can’t really make any further suggestions regarding your email management. I’ve read a couple of your interviews with some organizational strategies, and am planning to implement some of them.

The real point for this comment is to find out if you’re the Matt Cutts I think you are. Only one would understand the meaning behind this question: Do you cut out the tops of your shoes?

]]> By: Graham http://www.mattcutts.com/blog/outside-email/#comment-10851 Graham Sat, 21 Jan 2006 15:45:28 +0000 http://www.mattcutts.com/blog/?p=176#comment-10851 Matt, you sound like a great guy, your Blog is really funny, and helpful in a practical and useful way. Enough creeping already. You can follow my exploits at http://talktogoogle.blogspot.com as I try to make contact with someone sensible at Google. I did manage to speak to a real person there, but she thought it would liven up her afternoon if she put me on permanent hold. In all seriousness, it should not be so difficult to make contact with Google, either by email or phone. It is almost impossible. That must have something to do with the number of people contacting you for help. Matt, you sound like a great guy, your Blog is really funny, and helpful in a practical and useful way. Enough creeping already.

You can follow my exploits at http://talktogoogle.blogspot.com
as I try to make contact with someone sensible at Google.

I did manage to speak to a real person there, but she thought it would liven up her afternoon if she put me on permanent hold.

In all seriousness, it should not be so difficult to make contact with Google, either by email or phone. It is almost impossible. That must have something to do with the number of people contacting you for help.

]]> By: Tomi Häsä http://www.mattcutts.com/blog/outside-email/#comment-10650 Tomi Häsä Thu, 19 Jan 2006 08:51:47 +0000 http://www.mattcutts.com/blog/?p=176#comment-10650 Kelly Jones wrote: "Matt, you need to delegate. [--] It’s very likely that what Google needs is a support forum where a group of individuals can answer these questions once and then allow everyone else to search for the answers." Yep. Matt doesn't have the obligation to answer every question. Google does have support groups such as http://groups.google.com/group/google.public.support.general and also answers to many FAQs in http://www.google.com/support , http://www.google.com/help/faq.html , http://www.google.com/webmasters/faq.html , etc. Some FAQs can be found for example from Google's Site Map at http://www.google.com/sitemap.html As a hobby I sometimes hang around in Google's support groups answering questions for free, and when I see the same question I have seen many times, I just give the URL for one of Google's FAQs. Kelly Jones wrote:
“Matt, you need to delegate. [--] It’s very likely that what Google needs is a support forum where a group of individuals can answer these questions once and then allow everyone else to search for the answers.”

Yep. Matt doesn’t have the obligation to answer every question.

Google does have support groups such as http://groups.google.com/group/google.public.support.general and also answers to many FAQs in http://www.google.com/support , http://www.google.com/help/faq.html , http://www.google.com/webmasters/faq.html , etc. Some FAQs can be found for example from Google’s Site Map at http://www.google.com/sitemap.html

As a hobby I sometimes hang around in Google’s support groups answering questions for free, and when I see the same question I have seen many times, I just give the URL for one of Google’s FAQs.

]]> By: Eric Ward http://www.mattcutts.com/blog/outside-email/#comment-10612 Eric Ward Wed, 18 Jan 2006 19:55:13 +0000 http://www.mattcutts.com/blog/?p=176#comment-10612 I don't use filters as they always fail me, and my email addresses have all been public for over 10 years, hence I get (literally) 4,000 spam emails a day. I've found that spammers are kinda like lemmings. So, I sort my inbox by subject line, and literally hundreds and hundreds of the spams with identical subject lines all fall into nice neat piles. 300 for viagra, 400 for cialis, 200 for make money fast, 1000, for URGENT: press release, etc., etc. I can actaully get through 4,000+ messages in less than 10 minutes doing it this way, wheras before, with filters, I always ended up deleting something I shouldn't have. I don’t use filters as they always fail me, and my email
addresses have all been public for over 10 years, hence
I get (literally) 4,000 spam emails a day. I’ve found that
spammers are kinda like lemmings. So, I sort my inbox
by subject line, and literally hundreds and hundreds of the spams with identical subject lines all fall into nice neat piles. 300 for viagra,
400 for cialis, 200 for make money fast, 1000, for URGENT: press release, etc., etc. I can actaully get through 4,000+ messages
in less than 10 minutes doing it this way, wheras before, with filters,
I always ended up deleting something I shouldn’t have.

]]> By: Ben Fitts http://www.mattcutts.com/blog/outside-email/#comment-10588 Ben Fitts Wed, 18 Jan 2006 18:06:28 +0000 http://www.mattcutts.com/blog/?p=176#comment-10588 Matt, The question is, does all that email get in the way of you doing your job? Myself I have a bit of ADD so I find I get distracted easily. Instant Messages, Email, etc. interrupts my work flow. I used to always want to respond instantly. But then I loose my focus and have a hard time getting back to work. A friend told me he actually turns off his instant messenger and his email and only turns them on during set periods of the day. That way they don't interfere with all his work. If you can maintain a routine like that, and it doesn't interfere with your work, you should be cool, right? Of course if you start not replying right away, and or not replying at all... maybe you'll be the worst SEO blog of 2006? ;) Of course the alternative is you do so much email that you don't get any work done, and you suddenly become a Xoogler. - Ben Fitts Matt,

The question is, does all that email get in the way of you doing your job?

Myself I have a bit of ADD so I find I get distracted easily. Instant Messages, Email, etc. interrupts my work flow. I used to always want to respond instantly. But then I loose my focus and have a hard time getting back to work.

A friend told me he actually turns off his instant messenger and his email and only turns them on during set periods of the day. That way they don’t interfere with all his work.

If you can maintain a routine like that, and it doesn’t interfere with your work, you should be cool, right?

Of course if you start not replying right away, and or not replying at all… maybe you’ll be the worst SEO blog of 2006? ;) Of course the alternative is you do so much email that you don’t get any work done, and you suddenly become a Xoogler.

- Ben Fitts

]]> By: Kelly Jones http://www.mattcutts.com/blog/outside-email/#comment-10439 Kelly Jones Wed, 18 Jan 2006 02:47:32 +0000 http://www.mattcutts.com/blog/?p=176#comment-10439 Matt, you need to delegate. The fact that everyone is emailing you (and it would be tons more if we knew your address) means that everyone wants better communication from Google. Go through and figure out the most popular topics and then set up a mini-department to handle it. You're too important at Google to be handling these issues alone. It's very likely that what Google needs is a support forum where a group of individuals can answer these questions once and then allow everyone else to search for the answers. Your creating this blog was a beginning in better communicating with webmasters. However, this is your personal blog. You need to move the support back under the Google umbrella where it belongs. Like Moses, you can't handle all the problems yourself -- delegate! KJ Matt, you need to delegate. The fact that everyone is emailing you (and it would be tons more if we knew your address) means that everyone wants better communication from Google. Go through and figure out the most popular topics and then set up a mini-department to handle it. You’re too important at Google to be handling these issues alone. It’s very likely that what Google needs is a support forum where a group of individuals can answer these questions once and then allow everyone else to search for the answers.

Your creating this blog was a beginning in better communicating with webmasters. However, this is your personal blog. You need to move the support back under the Google umbrella where it belongs.

Like Moses, you can’t handle all the problems yourself — delegate!

KJ

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