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	<title>Comments on: Ben Gomes on Google&#8217;s user interface</title>
	<atom:link href="http://www.mattcutts.com/blog/google-user-interface/feed/" rel="self" type="application/rss+xml" />
	<link>http://www.mattcutts.com/blog/google-user-interface/</link>
	<description>neat fun stuff</description>
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		<title>By: McKenzie</title>
		<link>http://www.mattcutts.com/blog/google-user-interface/#comment-131995</link>
		<dc:creator>McKenzie</dc:creator>
		<pubDate>Sun, 24 Aug 2008 23:06:11 +0000</pubDate>
		<guid isPermaLink="false">http://www.mattcutts.com/blog/?p=1001#comment-131995</guid>
		<description><![CDATA[I don&#039;t like that feature. More than once I have been doing an obscure search and it has come back with the search I didn&#039;t want it to do. I sure would like an option to run the search the way I want to run it rather than what your algos think I want.]]></description>
		<content:encoded><![CDATA[<p>I don&#8217;t like that feature. More than once I have been doing an obscure search and it has come back with the search I didn&#8217;t want it to do. I sure would like an option to run the search the way I want to run it rather than what your algos think I want.</p>
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		<title>By: Gabriel K.</title>
		<link>http://www.mattcutts.com/blog/google-user-interface/#comment-131645</link>
		<dc:creator>Gabriel K.</dc:creator>
		<pubDate>Wed, 13 Aug 2008 17:16:02 +0000</pubDate>
		<guid isPermaLink="false">http://www.mattcutts.com/blog/?p=1001#comment-131645</guid>
		<description><![CDATA[Kenny A. - this is the first time I&#039;ve heard about this search format too.  I agree that most people are probably unaware of these operators that can alter your search query.

I also think that if someone is looking for a horse named &quot;Arod&quot;, and knows nothing about baseball and Alex Rodriguez...than even knowing how to manipulate the search results by using these operators - is useless.  

There needs to be a simpler way to eliminate non relevant results.]]></description>
		<content:encoded><![CDATA[<p>Kenny A. &#8211; this is the first time I&#8217;ve heard about this search format too.  I agree that most people are probably unaware of these operators that can alter your search query.</p>
<p>I also think that if someone is looking for a horse named &#8220;Arod&#8221;, and knows nothing about baseball and Alex Rodriguez&#8230;than even knowing how to manipulate the search results by using these operators &#8211; is useless.  </p>
<p>There needs to be a simpler way to eliminate non relevant results.</p>
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		<title>By: Dave (original)</title>
		<link>http://www.mattcutts.com/blog/google-user-interface/#comment-131366</link>
		<dc:creator>Dave (original)</dc:creator>
		<pubDate>Tue, 05 Aug 2008 02:09:48 +0000</pubDate>
		<guid isPermaLink="false">http://www.mattcutts.com/blog/?p=1001#comment-131366</guid>
		<description><![CDATA[http://www.google.com/help/operators.html]]></description>
		<content:encoded><![CDATA[<p><a href="http://www.google.com/help/operators.html" rel="nofollow">http://www.google.com/help/operators.html</a></p>
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		<title>By: Kenny A.</title>
		<link>http://www.mattcutts.com/blog/google-user-interface/#comment-131362</link>
		<dc:creator>Kenny A.</dc:creator>
		<pubDate>Mon, 04 Aug 2008 21:27:27 +0000</pubDate>
		<guid isPermaLink="false">http://www.mattcutts.com/blog/?p=1001#comment-131362</guid>
		<description><![CDATA[This is the first I have ever heard about the “+arod -alex -rodriguez +horse” search options. I really doubt that most people know how to search like this. 

Also this example shows how much Google loves wiki. The few times I&#039;ve searched for Arod (I&#039;m a Yankee Fan), I&#039;ve been looking for his MLB page, not his wiki page, but his wiki page is the first hit in Google. You would figure that Arod&#039;s page would be first, but it&#039;s not...]]></description>
		<content:encoded><![CDATA[<p>This is the first I have ever heard about the “+arod -alex -rodriguez +horse” search options. I really doubt that most people know how to search like this. </p>
<p>Also this example shows how much Google loves wiki. The few times I&#8217;ve searched for Arod (I&#8217;m a Yankee Fan), I&#8217;ve been looking for his MLB page, not his wiki page, but his wiki page is the first hit in Google. You would figure that Arod&#8217;s page would be first, but it&#8217;s not&#8230;</p>
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		<title>By: jeremy</title>
		<link>http://www.mattcutts.com/blog/google-user-interface/#comment-131357</link>
		<dc:creator>jeremy</dc:creator>
		<pubDate>Mon, 04 Aug 2008 17:29:04 +0000</pubDate>
		<guid isPermaLink="false">http://www.mattcutts.com/blog/?p=1001#comment-131357</guid>
		<description><![CDATA[&lt;i&gt;Ben goes on to reveal a bit of the philosophy behind Google’s search interface, which might seem counter-intuitive at first glance. For example, a big goal of our search results is to get you off of them and to your destination quickly.&lt;/i&gt;

No, it&#039;s not counterintuitive at all.  It is what you have been saying and doing for 10 years now.  I very much understand what you mean, when you say it.

But to me, this philosophy is your biggest problem.  It&#039;s a problem for two reasons: (1) It&#039;s the wrong goal for a search engine.  As search engine should be to help meet people&#039;s information needs.  If you go back to what &quot;relevance&quot; is, and how it is defined, it is defined in terms of someone&#039;s information need.  It is not (necessarily) defined as &quot;1 of the top 10 links&quot;.  And if you place a higher priority on getting people off of your site than you do on meeting their information need, that&#039;s not a good thing.  Your goal instead should be to get them off of your site, if and only if, when and only when, they have finally had their information need met.  But that&#039;s not what you do, and it is very frustrating to some of us.

This ties in to the second reason why your philosophy is a problem: It is not user-driven.  It is a philosophy that you have, which leads to a strategy of imposing certain constraints on the user of your system.  You pre-pattern the user to act in certain ways, because of your philosophy.  If instead you placed the user at the center of the equation, you would not (necessarily) have this same philosophy.  Because some users have different information needs than others, which information needs are better satisfied with richer, more information-filled interfaces.  

Thoughts?  Do you get where I&#039;m coming from?]]></description>
		<content:encoded><![CDATA[<p><i>Ben goes on to reveal a bit of the philosophy behind Google’s search interface, which might seem counter-intuitive at first glance. For example, a big goal of our search results is to get you off of them and to your destination quickly.</i></p>
<p>No, it&#8217;s not counterintuitive at all.  It is what you have been saying and doing for 10 years now.  I very much understand what you mean, when you say it.</p>
<p>But to me, this philosophy is your biggest problem.  It&#8217;s a problem for two reasons: (1) It&#8217;s the wrong goal for a search engine.  As search engine should be to help meet people&#8217;s information needs.  If you go back to what &#8220;relevance&#8221; is, and how it is defined, it is defined in terms of someone&#8217;s information need.  It is not (necessarily) defined as &#8220;1 of the top 10 links&#8221;.  And if you place a higher priority on getting people off of your site than you do on meeting their information need, that&#8217;s not a good thing.  Your goal instead should be to get them off of your site, if and only if, when and only when, they have finally had their information need met.  But that&#8217;s not what you do, and it is very frustrating to some of us.</p>
<p>This ties in to the second reason why your philosophy is a problem: It is not user-driven.  It is a philosophy that you have, which leads to a strategy of imposing certain constraints on the user of your system.  You pre-pattern the user to act in certain ways, because of your philosophy.  If instead you placed the user at the center of the equation, you would not (necessarily) have this same philosophy.  Because some users have different information needs than others, which information needs are better satisfied with richer, more information-filled interfaces.  </p>
<p>Thoughts?  Do you get where I&#8217;m coming from?</p>
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		<title>By: Sean from Ontario</title>
		<link>http://www.mattcutts.com/blog/google-user-interface/#comment-131356</link>
		<dc:creator>Sean from Ontario</dc:creator>
		<pubDate>Mon, 04 Aug 2008 16:36:20 +0000</pubDate>
		<guid isPermaLink="false">http://www.mattcutts.com/blog/?p=1001#comment-131356</guid>
		<description><![CDATA[This can be fixed by the user typing in &quot;+arod -alex -rodriguez +horse&quot;. Those results shouldn&#039;t have anything about the baseball player, and everything about a horse. 

For some reason, I like to play with Google&#039;s search and I search about searching with Google. While searching for this, I&#039;ve never come across a page listing all of the helpful commands for Google, BY Google. Either I&#039;m not looking hard enough, or it doesn&#039;t exist.

I&#039;d like to see a page made by Google that has tips and a complete command list. If it exists already, I&#039;d be grateful for a link.]]></description>
		<content:encoded><![CDATA[<p>This can be fixed by the user typing in &#8220;+arod -alex -rodriguez +horse&#8221;. Those results shouldn&#8217;t have anything about the baseball player, and everything about a horse. </p>
<p>For some reason, I like to play with Google&#8217;s search and I search about searching with Google. While searching for this, I&#8217;ve never come across a page listing all of the helpful commands for Google, BY Google. Either I&#8217;m not looking hard enough, or it doesn&#8217;t exist.</p>
<p>I&#8217;d like to see a page made by Google that has tips and a complete command list. If it exists already, I&#8217;d be grateful for a link.</p>
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		<title>By: Michael Martinez</title>
		<link>http://www.mattcutts.com/blog/google-user-interface/#comment-131354</link>
		<dc:creator>Michael Martinez</dc:creator>
		<pubDate>Mon, 04 Aug 2008 15:22:23 +0000</pubDate>
		<guid isPermaLink="false">http://www.mattcutts.com/blog/?p=1001#comment-131354</guid>
		<description><![CDATA[And what about the people who want to find information on the horse named Arod?  Now they have to type in &quot;arod horse&quot; or some qualifying thing like that.

That leads me to wonder if the algorithms are moving toward favoring the most popular subject associated with a keyword (I&#039;m pretty sure A-Rod is more popular than a fictitious horse).  If that&#039;s the case, what are you going to do for people who share name spaces?]]></description>
		<content:encoded><![CDATA[<p>And what about the people who want to find information on the horse named Arod?  Now they have to type in &#8220;arod horse&#8221; or some qualifying thing like that.</p>
<p>That leads me to wonder if the algorithms are moving toward favoring the most popular subject associated with a keyword (I&#8217;m pretty sure A-Rod is more popular than a fictitious horse).  If that&#8217;s the case, what are you going to do for people who share name spaces?</p>
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		<title>By: Dave (original)</title>
		<link>http://www.mattcutts.com/blog/google-user-interface/#comment-131348</link>
		<dc:creator>Dave (original)</dc:creator>
		<pubDate>Mon, 04 Aug 2008 06:12:24 +0000</pubDate>
		<guid isPermaLink="false">http://www.mattcutts.com/blog/?p=1001#comment-131348</guid>
		<description><![CDATA[Matt, on the above valid gripe by Justin. IE informs the surfer that the said site is Phishing, while Firefox gives NO warning and takes the users directly to the site.

While M$ and not as good as Google at search, their Browser is head and shoulders above that of Firefox in many areas.]]></description>
		<content:encoded><![CDATA[<p>Matt, on the above valid gripe by Justin. IE informs the surfer that the said site is Phishing, while Firefox gives NO warning and takes the users directly to the site.</p>
<p>While M$ and not as good as Google at search, their Browser is head and shoulders above that of Firefox in many areas.</p>
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		<title>By: Justin</title>
		<link>http://www.mattcutts.com/blog/google-user-interface/#comment-131346</link>
		<dc:creator>Justin</dc:creator>
		<pubDate>Mon, 04 Aug 2008 02:47:38 +0000</pubDate>
		<guid isPermaLink="false">http://www.mattcutts.com/blog/?p=1001#comment-131346</guid>
		<description><![CDATA[This is off topic but why does www.bejingticketing.com still come up so strongly (with expanded navigation and all!) in google now that the news is well and truly out that it is a total scam site that has swindled people for millions over many months?

http://www.smh.com.au/news/latest-news/kerry-chikarovski-caught-in-ticket-scam/2008/08/04/1217701899337.html]]></description>
		<content:encoded><![CDATA[<p>This is off topic but why does <a href="http://www.bejingticketing.com" rel="nofollow">http://www.bejingticketing.com</a> still come up so strongly (with expanded navigation and all!) in google now that the news is well and truly out that it is a total scam site that has swindled people for millions over many months?</p>
<p><a href="http://www.smh.com.au/news/latest-news/kerry-chikarovski-caught-in-ticket-scam/2008/08/04/1217701899337.html" rel="nofollow">http://www.smh.com.au/news/latest-news/kerry-chikarovski-caught-in-ticket-scam/2008/08/04/1217701899337.html</a></p>
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		<title>By: Dave (original)</title>
		<link>http://www.mattcutts.com/blog/google-user-interface/#comment-131345</link>
		<dc:creator>Dave (original)</dc:creator>
		<pubDate>Mon, 04 Aug 2008 02:36:49 +0000</pubDate>
		<guid isPermaLink="false">http://www.mattcutts.com/blog/?p=1001#comment-131345</guid>
		<description><![CDATA[Matt, IMO, &quot;Advanced Search&quot; should read &quot;Refined Search&quot;.

Also, how one be signed into their Google acount WITHOUT having SERPs skewed to personal search? Would be a nice *option*.]]></description>
		<content:encoded><![CDATA[<p>Matt, IMO, &#8220;Advanced Search&#8221; should read &#8220;Refined Search&#8221;.</p>
<p>Also, how one be signed into their Google acount WITHOUT having SERPs skewed to personal search? Would be a nice *option*.</p>
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