Comments on: A word about metrics, part III: market share of Google Docs? http://www.mattcutts.com/blog/google-docs-marketshare/ neat fun stuff Thu, 18 Mar 2010 18:16:59 +0000 http://wordpress.org/?v=2.9.2 hourly 1 By: Michael Kariv http://www.mattcutts.com/blog/google-docs-marketshare/#comment-332499 Michael Kariv Fri, 15 May 2009 20:59:53 +0000 http://www.mattcutts.com/blog/?p=1391#comment-332499 I have just made a spreadsheet with the original Matts data and new data I gathered today. http://spreadsheets.google.com/pub?key=rvaDvIdh6E8qqluzLDpo5yw&gid=0 I plan to update it periodically. My interest is to see the trend. Of the 3 data sources Matt uses, only wakoopa can be used for tracking. I have just made a spreadsheet with the original Matts data and new data I gathered today.
http://spreadsheets.google.com/pub?key=rvaDvIdh6E8qqluzLDpo5yw&gid=0
I plan to update it periodically. My interest is to see the trend. Of the 3 data sources Matt uses, only wakoopa can be used for tracking.

]]> By: Michael Kariv http://www.mattcutts.com/blog/google-docs-marketshare/#comment-332486 Michael Kariv Fri, 15 May 2009 19:19:12 +0000 http://www.mattcutts.com/blog/?p=1391#comment-332486 Up to date (May 15, 2009) data for Wakoopa: zoho-office-suite,1350 microsoft-office-word,25098 google-docs,8097 openoffice,6484 windows-explorer,39939 finder,9981 Up to date (May 15, 2009) data for Wakoopa:
zoho-office-suite,1350
microsoft-office-word,25098
google-docs,8097
openoffice,6484
windows-explorer,39939
finder,9981

]]> By: Michael Kariv http://www.mattcutts.com/blog/google-docs-marketshare/#comment-289404 Michael Kariv Wed, 25 Mar 2009 06:39:50 +0000 http://www.mattcutts.com/blog/?p=1391#comment-289404 My definition of Google Docs user: someone who created (!) content using either Google Documents (former Writely) or Google Spreadsheet or Google Presentations. If something was shared with you and you only view it, you are not a user. If a Spreadsheet was published as a Form and you filled it, you are not a user. You may want to call it "active user" instead. I would love to know how many those "active" users Google Docs have. Zoho ( a competitor) reported 1M in Aug 2008. My definition of Google Docs user: someone who created (!) content using either Google Documents (former Writely) or Google Spreadsheet or Google Presentations. If something was shared with you and you only view it, you are not a user. If a Spreadsheet was published as a Form and you filled it, you are not a user.
You may want to call it “active user” instead.
I would love to know how many those “active” users Google Docs have. Zoho ( a competitor) reported 1M in Aug 2008.

]]> By: Douglas http://www.mattcutts.com/blog/google-docs-marketshare/#comment-185698 Douglas Wed, 10 Dec 2008 23:49:11 +0000 http://www.mattcutts.com/blog/?p=1391#comment-185698 Hey Matt first of all i have to say you rock, keep it up! I recently installed clicktracks on a website for a client of mine http//skinandhairproducts.com i used to have some other cheap analytics programs but i just wasn't working. Over all we really love clicktracks, there numbers seem to be pretty accurate (i still question some of them), the only problem we have is that it really is not as user friendly as it should be. Hopefully they can fix that, but is there anyway i can test to see if there analytics are accurate? Sometimes i wonder.....Anyway thanks for everything! Hey Matt first of all i have to say you rock, keep it up! I recently installed clicktracks on a website for a client of mine http//skinandhairproducts.com i used to have some other cheap analytics programs but i just wasn’t working. Over all we really love clicktracks, there numbers seem to be pretty accurate (i still question some of them), the only problem we have is that it really is not as user friendly as it should be. Hopefully they can fix that, but is there anyway i can test to see if there analytics are accurate? Sometimes i wonder…..Anyway thanks for everything!

]]> By: Hank http://www.mattcutts.com/blog/google-docs-marketshare/#comment-162215 Hank Thu, 20 Nov 2008 17:21:10 +0000 http://www.mattcutts.com/blog/?p=1391#comment-162215 The most interesting result to me is that there are at least 30% of users who don't use a word processor (as measured by Wakoopa) or use some other word processor than the ones you list. I'd expect most, if not all, technically savy users to use some sort of word processor. (Also, some people may use several word processors and be counted more than once.) IMO, there's a problem with the statistics. There is another problem--an online service like Google Docs may best define "market share" as the number of minutes (or bytes, or keystrokes, etc) used by each subscriber, where a product like Word will be concerned with units purchased and OpenOffice may be more concerned with the number of installs or downloads. But is market share what you want to measure? Do you care about outpacing Microsoft, or providing value and uniqueness for your users? Or should you discard the idea of market share and be concerned with the good things that people have done with Google Docs, especially the things that are hard to do in other word processors? . The most interesting result to me is that there are at least 30% of users who don’t use a word processor (as measured by Wakoopa) or use some other word processor than the ones you list. I’d expect most, if not all, technically savy users to use some sort of word processor. (Also, some people may use several word processors and be counted more than once.) IMO, there’s a problem with the statistics.

There is another problem–an online service like Google Docs may best define “market share” as the number of minutes (or bytes, or keystrokes, etc) used by each subscriber, where a product like Word will be concerned with units purchased and OpenOffice may be more concerned with the number of installs or downloads.

But is market share what you want to measure? Do you care about outpacing Microsoft, or providing value and uniqueness for your users? Or should you discard the idea of market share and be concerned with the good things that people have done with Google Docs, especially the things that are hard to do in other word processors?
.

]]> By: Toby Adams http://www.mattcutts.com/blog/google-docs-marketshare/#comment-159880 Toby Adams Wed, 19 Nov 2008 00:26:14 +0000 http://www.mattcutts.com/blog/?p=1391#comment-159880 A suggestion. I try quite often to open files that potential customers email me in google docs. I have over a 50% fail rate. Now, I know some of what the problems are: many files are version dependent and call on additional files the customer/client did not send/embed correctly. But, at least I can bugger with the files and get it to at least open, even if it is not presented as the client intented, in open office. At least I get some information I can respond with. I'm just about done trying google docs. It just fails to open to many files that are sent to me (files gmail cheerfully offers to open in google docs). If, at least google docs could show me the content, even if the formatting is skewed, I would use it more. Maybe then, market share will increase. Toby A suggestion. I try quite often to open files that potential customers email me in google docs. I have over a 50% fail rate.

Now, I know some of what the problems are: many files are version dependent and call on additional files the customer/client did not send/embed correctly. But, at least I can bugger with the files and get it to at least open, even if it is not presented as the client intented, in open office. At least I get some information I can respond with.

I’m just about done trying google docs. It just fails to open to many files that are sent to me (files gmail cheerfully offers to open in google docs).

If, at least google docs could show me the content, even if the formatting is skewed, I would use it more.

Maybe then, market share will increase.

Toby

]]> By: COP http://www.mattcutts.com/blog/google-docs-marketshare/#comment-158515 COP Tue, 18 Nov 2008 04:28:42 +0000 http://www.mattcutts.com/blog/?p=1391#comment-158515 ok.. my head is going explode.. boooom ok.. my head is going explode.. boooom

]]> By: Danny Sullivan http://www.mattcutts.com/blog/google-docs-marketshare/#comment-158153 Danny Sullivan Mon, 17 Nov 2008 23:35:31 +0000 http://www.mattcutts.com/blog/?p=1391#comment-158153 Google's got a pretty big sample size that it uses for Google Trends. But I do this: http://trends.google.com/websites?q=doc.google.com%2Cwakoopa.com&geo=all&date=all No data. I think that's because Google doesn't report data for its own properties, however -- perhaps time to rethink that policy? Doesn't help you with the issue of tracking apps as used on the desktop, though. Google’s got a pretty big sample size that it uses for Google Trends. But I do this:
http://trends.google.com/websites?q=doc.google.com%2Cwakoopa.com&geo=all&date=all

No data. I think that’s because Google doesn’t report data for its own properties, however — perhaps time to rethink that policy? Doesn’t help you with the issue of tracking apps as used on the desktop, though.

]]> By: Dave (originial) http://www.mattcutts.com/blog/google-docs-marketshare/#comment-158137 Dave (originial) Mon, 17 Nov 2008 23:17:39 +0000 http://www.mattcutts.com/blog/?p=1391#comment-158137 Well said, Philipp Lenssen. It amazes me the sheer volume of, otherwise intelligent people, that are taken for a ride by stats, JUST because they have nice pretty graph or alike. Well said, Philipp Lenssen.

It amazes me the sheer volume of, otherwise intelligent people, that are taken for a ride by stats, JUST because they have nice pretty graph or alike.

]]> By: Matt Cutts http://www.mattcutts.com/blog/google-docs-marketshare/#comment-158039 Matt Cutts Mon, 17 Nov 2008 21:40:57 +0000 http://www.mattcutts.com/blog/?p=1391#comment-158039 Roy Schestowitz, interesting article. It's true that the CEO of ClickStream Technologies worked at Microsoft for several years, but my hope is that any survey results came from unrepresentative sample data (a small number of users who self-selected to get cash/prizes) rather than any deliberate bias. Philipp Lenssen, that's a hilarious site. Roy Schestowitz, interesting article. It’s true that the CEO of ClickStream Technologies worked at Microsoft for several years, but my hope is that any survey results came from unrepresentative sample data (a small number of users who self-selected to get cash/prizes) rather than any deliberate bias.

Philipp Lenssen, that’s a hilarious site.

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