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	<title>Comments on: Feedback: Communication/Goodwill in 2006?</title>
	<atom:link href="http://www.mattcutts.com/blog/feedback-communications-goodwill/feed/" rel="self" type="application/rss+xml" />
	<link>http://www.mattcutts.com/blog/feedback-communications-goodwill/</link>
	<description>neat fun stuff</description>
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		<title>By: Everett</title>
		<link>http://www.mattcutts.com/blog/feedback-communications-goodwill/#comment-93779</link>
		<dc:creator>Everett</dc:creator>
		<pubDate>Mon, 15 Jan 2007 22:36:11 +0000</pubDate>
		<guid isPermaLink="false">http://www.mattcutts.com/blog/?p=166#comment-93779</guid>
		<description><![CDATA[All I wanted to Highly Recomend you Great and Crazy People just keep doing what you do best. BEING TERRIFIC ! I have been using Google ever since it started, and even back in 1980 a smidgen of what Google can do would have been like a Blessing from Heaven.
Again, I Highly Recomend you Great and Crazy People just keep doing what you do best. BEING TERRIFIC !
e24c41 a Retired Psychiatric Nurse]]></description>
		<content:encoded><![CDATA[<p>All I wanted to Highly Recomend you Great and Crazy People just keep doing what you do best. BEING TERRIFIC ! I have been using Google ever since it started, and even back in 1980 a smidgen of what Google can do would have been like a Blessing from Heaven.<br />
Again, I Highly Recomend you Great and Crazy People just keep doing what you do best. BEING TERRIFIC !<br />
e24c41 a Retired Psychiatric Nurse</p>
]]></content:encoded>
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	<item>
		<title>By: John Overend</title>
		<link>http://www.mattcutts.com/blog/feedback-communications-goodwill/#comment-88213</link>
		<dc:creator>John Overend</dc:creator>
		<pubDate>Thu, 19 Oct 2006 12:06:18 +0000</pubDate>
		<guid isPermaLink="false">http://www.mattcutts.com/blog/?p=166#comment-88213</guid>
		<description><![CDATA[Hi Matt

Enjoyed the blog for some time - I&#039;m something of an amatuer at this SEO stuff, but trying hard to learn!

Our site has been around for about 4 years, and as the business has grown, and we have taken on new agents throughout the UK, we have added pages to the site for each region we now cover. We have added links and tried to include the right tags; use Google Webmaster Tools etc. What we don&#039;t understand is why many of our main search terms on Google return a #31 listing. It seems there must be a -30 penalty on many of the pages on our site (but not all - we do rank #1 on some terms on some pages). We know we must be doing something wrong, and our agents are desperate for us to put it right so we can support them in the field with enquiries from our site. But we can&#039;t find out what! Any comments that could point us (and from research many others) with putting right what we have done wrong, and remove the penalty, would be hugely appreciated.

Regards

John]]></description>
		<content:encoded><![CDATA[<p>Hi Matt</p>
<p>Enjoyed the blog for some time &#8211; I&#8217;m something of an amatuer at this SEO stuff, but trying hard to learn!</p>
<p>Our site has been around for about 4 years, and as the business has grown, and we have taken on new agents throughout the UK, we have added pages to the site for each region we now cover. We have added links and tried to include the right tags; use Google Webmaster Tools etc. What we don&#8217;t understand is why many of our main search terms on Google return a #31 listing. It seems there must be a -30 penalty on many of the pages on our site (but not all &#8211; we do rank #1 on some terms on some pages). We know we must be doing something wrong, and our agents are desperate for us to put it right so we can support them in the field with enquiries from our site. But we can&#8217;t find out what! Any comments that could point us (and from research many others) with putting right what we have done wrong, and remove the penalty, would be hugely appreciated.</p>
<p>Regards</p>
<p>John</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: Ian</title>
		<link>http://www.mattcutts.com/blog/feedback-communications-goodwill/#comment-12043</link>
		<dc:creator>Ian</dc:creator>
		<pubDate>Wed, 01 Feb 2006 10:34:57 +0000</pubDate>
		<guid isPermaLink="false">http://www.mattcutts.com/blog/?p=166#comment-12043</guid>
		<description><![CDATA[There&#039;s already a source code search engine, but Google could make it several magnitudes of order better. Full source search of the linux kernel, OpenOffice.org, Mozilla, things on SourceForge?]]></description>
		<content:encoded><![CDATA[<p>There&#8217;s already a source code search engine, but Google could make it several magnitudes of order better. Full source search of the linux kernel, OpenOffice.org, Mozilla, things on SourceForge?</p>
]]></content:encoded>
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	<item>
		<title>By: Jon Maloney</title>
		<link>http://www.mattcutts.com/blog/feedback-communications-goodwill/#comment-11067</link>
		<dc:creator>Jon Maloney</dc:creator>
		<pubDate>Tue, 24 Jan 2006 02:27:24 +0000</pubDate>
		<guid isPermaLink="false">http://www.mattcutts.com/blog/?p=166#comment-11067</guid>
		<description><![CDATA[What could Google do to improve its communication and goodwill this year? That&#039;s easy to answer. Find some way to let webmasters find out if their sites are penalized, if so by what penalties, and how long a penalty will last after the problem is corrected. Without any way for a webmaster to get that information Google promotes ill will by frustrating webmasters... and for every web page there&#039;s a webmaster. 

Here&#039;s another suggestion. Either get rid of the public page rank or make it useful. As near as I can tell search results are not ordered by PR, so what does it mean? Publishing PR only every 3 months makes it mean even less. Does it communicate anything of value or does it just cause confusion?

Thanks for listening.

Jon]]></description>
		<content:encoded><![CDATA[<p>What could Google do to improve its communication and goodwill this year? That&#8217;s easy to answer. Find some way to let webmasters find out if their sites are penalized, if so by what penalties, and how long a penalty will last after the problem is corrected. Without any way for a webmaster to get that information Google promotes ill will by frustrating webmasters&#8230; and for every web page there&#8217;s a webmaster. </p>
<p>Here&#8217;s another suggestion. Either get rid of the public page rank or make it useful. As near as I can tell search results are not ordered by PR, so what does it mean? Publishing PR only every 3 months makes it mean even less. Does it communicate anything of value or does it just cause confusion?</p>
<p>Thanks for listening.</p>
<p>Jon</p>
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		<title>By: Alex D</title>
		<link>http://www.mattcutts.com/blog/feedback-communications-goodwill/#comment-10576</link>
		<dc:creator>Alex D</dc:creator>
		<pubDate>Wed, 18 Jan 2006 17:14:58 +0000</pubDate>
		<guid isPermaLink="false">http://www.mattcutts.com/blog/?p=166#comment-10576</guid>
		<description><![CDATA[I think there should be a Google Fish Finder. You guys are the best at searching. Now lets find all those fish! I bet the graphics would look great too.]]></description>
		<content:encoded><![CDATA[<p>I think there should be a Google Fish Finder. You guys are the best at searching. Now lets find all those fish! I bet the graphics would look great too.</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: Adam Senour</title>
		<link>http://www.mattcutts.com/blog/feedback-communications-goodwill/#comment-10558</link>
		<dc:creator>Adam Senour</dc:creator>
		<pubDate>Wed, 18 Jan 2006 15:49:47 +0000</pubDate>
		<guid isPermaLink="false">http://www.mattcutts.com/blog/?p=166#comment-10558</guid>
		<description><![CDATA[I don&#039;t know if this counts as communication, but I don&#039;t see anything more appropriate so here goes.

There&#039;s a problem in terms of interpreting the message that Google is trying to communicate with its webmaster &quot;guidelines&quot;.  The problem is that the guidelines use words like &quot;recommendations&quot; vs. &quot;rules and regulations&quot;, creating a grey area.

Some people interpret this as &quot;Google doesn&#039;t outright say not to do these things, so we still can go ahead&quot;, whereas others interpret it as &quot;we shouldn&#039;t do these things.&quot;

In other words, make your guidelines more black and white (and maybe call them something other than guidelines, although I don&#039;t know what.)]]></description>
		<content:encoded><![CDATA[<p>I don&#8217;t know if this counts as communication, but I don&#8217;t see anything more appropriate so here goes.</p>
<p>There&#8217;s a problem in terms of interpreting the message that Google is trying to communicate with its webmaster &#8220;guidelines&#8221;.  The problem is that the guidelines use words like &#8220;recommendations&#8221; vs. &#8220;rules and regulations&#8221;, creating a grey area.</p>
<p>Some people interpret this as &#8220;Google doesn&#8217;t outright say not to do these things, so we still can go ahead&#8221;, whereas others interpret it as &#8220;we shouldn&#8217;t do these things.&#8221;</p>
<p>In other words, make your guidelines more black and white (and maybe call them something other than guidelines, although I don&#8217;t know what.)</p>
]]></content:encoded>
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		<title>By: Kelly Jones</title>
		<link>http://www.mattcutts.com/blog/feedback-communications-goodwill/#comment-10441</link>
		<dc:creator>Kelly Jones</dc:creator>
		<pubDate>Wed, 18 Jan 2006 02:50:21 +0000</pubDate>
		<guid isPermaLink="false">http://www.mattcutts.com/blog/?p=166#comment-10441</guid>
		<description><![CDATA[I mentioned this in your other post where you have so many outside emails but it fits better here:

Google needs to stop answering questions on other forums and start their own support forum where everything can be archived and searched. We REALLY need this communication and help from Google.

KJ]]></description>
		<content:encoded><![CDATA[<p>I mentioned this in your other post where you have so many outside emails but it fits better here:</p>
<p>Google needs to stop answering questions on other forums and start their own support forum where everything can be archived and searched. We REALLY need this communication and help from Google.</p>
<p>KJ</p>
]]></content:encoded>
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	<item>
		<title>By: rob</title>
		<link>http://www.mattcutts.com/blog/feedback-communications-goodwill/#comment-10416</link>
		<dc:creator>rob</dc:creator>
		<pubDate>Tue, 17 Jan 2006 21:53:35 +0000</pubDate>
		<guid isPermaLink="false">http://www.mattcutts.com/blog/?p=166#comment-10416</guid>
		<description><![CDATA[Anybody ever play the &#039; I hate game&#039; ?

Me first.

I hate, cats RRRRRsss&#039;s  :)]]></description>
		<content:encoded><![CDATA[<p>Anybody ever play the &#8216; I hate game&#8217; ?</p>
<p>Me first.</p>
<p>I hate, cats RRRRRsss&#8217;s  <img src='http://www.mattcutts.com/blog/wp-includes/images/smilies/icon_smile.gif' alt=':)' class='wp-smiley' /> </p>
]]></content:encoded>
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	<item>
		<title>By: Lonely</title>
		<link>http://www.mattcutts.com/blog/feedback-communications-goodwill/#comment-10344</link>
		<dc:creator>Lonely</dc:creator>
		<pubDate>Tue, 17 Jan 2006 10:39:49 +0000</pubDate>
		<guid isPermaLink="false">http://www.mattcutts.com/blog/?p=166#comment-10344</guid>
		<description><![CDATA[I would like to see Google respond to e-mail (now web-forms).

I&#039;ve sent dozens without receiving a non-automated reply.

That tells me that Google is not serious about &quot;Communications/Goodwill.&quot;]]></description>
		<content:encoded><![CDATA[<p>I would like to see Google respond to e-mail (now web-forms).</p>
<p>I&#8217;ve sent dozens without receiving a non-automated reply.</p>
<p>That tells me that Google is not serious about &#8220;Communications/Goodwill.&#8221;</p>
]]></content:encoded>
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		<title>By: Spike</title>
		<link>http://www.mattcutts.com/blog/feedback-communications-goodwill/#comment-10282</link>
		<dc:creator>Spike</dc:creator>
		<pubDate>Mon, 16 Jan 2006 15:15:55 +0000</pubDate>
		<guid isPermaLink="false">http://www.mattcutts.com/blog/?p=166#comment-10282</guid>
		<description><![CDATA[I&#039;m not sure what Google considers spam - if this isn&#039;t spam (http://www.radio-tech.co.uk/main.html) then I don&#039;t know what is, really! And these guys are number one for some keywords.]]></description>
		<content:encoded><![CDATA[<p>I&#8217;m not sure what Google considers spam &#8211; if this isn&#8217;t spam (<a href="http://www.radio-tech.co.uk/main.html" rel="nofollow">http://www.radio-tech.co.uk/main.html</a>) then I don&#8217;t know what is, really! And these guys are number one for some keywords.</p>
]]></content:encoded>
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